Dallas, Texas – Contact Us

logo for EC Dicken

Privacy Statement

Welcome to ECDicken.com, the website for the EC Dicken company, a Texas, USA Entity. At EC Dicken, we respect the privacy of our customers and their personal information. To gain a complete understanding of our Privacy Policy and how EC Dicken uses your personal information, we recommend that you read this Privacy Policy in its entirety.

Consent

Your continued use of this website constitutes your acceptance and agreement to his Privacy Policy and the practices it describes.

Children

ECDicken.com is a website that may be used by persons of all ages, and in compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly or intentionally collect personal information on children under the age of thirteen. By using various aspects of the website, you may have represented that you are either 18 years of age, or are using the website with parental consent. If you are under the age of 13, please do not submit any personal information, and rely on a parent or guardian to assist you. If we obtain information leading us to believe that we are collecting information from a child under the age of 13, we will take steps to remove that users personally identifiable information from our databases.

Cookies

Like most websites, ECDicken.com uses cookies to store various information on visitors to the website to tailor the website to that visitor’s preferences. Cookies are small, often encrypted, text files that are located in browser directories that allow users to navigate efficiently. The cookies used by ECDicken.com provide users with the convenience of not having to reenter information such as user ID’s, passwords, and other preferences. Unless you disable the cookies on this website, by using ECDicken.com, you agree to our use of those cookies.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card, Paypal and Apple Pay information), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

EC Dicken Use of Your Personal Information

We use your personal information to process your order and to provide you with customer service. In order to improve the organization and content of our website, we may use your personal information to gather and determine general marketplace information about visitors to ECDicken.com.

Communications With You

We will use your personal information to communicate with you about your orders and deliveries. Also, we may send you a confirmation email if you decide to make an order, or decide to register with our website. You may submit your email address to sign up for email newsletters or to submit an inquiry with our website. If you submit your email for any of these purposes, we will use it to deliver the information to you. You may unsubscribe or opt out of future emails if you desire. However, because we must communicate with you about placed orders, you may not opt out of receiving emails related to your orders.

Using Your Information

At EC Dicken, we do not sell, rent, trade, license or otherwise disclose your specific personal information to anyone other than registered affiliates of EC Dicken, Inc., unless:

  • We disclose information to various third parties to perform specific functions on our behalf. Presently, EC Dicken must rely on other companies and service providers to make sure that your experience with us is the best experience it can be. The information we disclose to these companies (for example, the U.S. Postal Service) may be to ship products, ensure delivery, or to improve the quality of our service.
  • We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy.  You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We disclose information in response to law enforcement officials or if required by law, or if necessary to protect the rights or property of EC Dicken, Inc., its customers, vendors or suppliers.

If EC Dicken, Inc. is acquired by a third party, any such successor in interest will receive the information necessary as a part of that transaction.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Third Party Websites

ECDicken.com includes links to other websites that may have different privacy policies than our website. If you visit any third party website from a link on our website, your information is governed by their privacy policies. We encourage you to review the privacy policy or statement of these websites.

ECDicken.com also features various social media features and/or widgets, which may collect information about your IP address or set a cookie to make sure this feature performs properly. The information gathered by these social media features is governed by the privacy policies of the companies that provide them.

Modification

EC Dicken reserves the right to modify or supplement this Privacy Policy at any time. In the event that there is a material change to this policy, we will notify you as required by law, and post an updated version on our website. We encourage you to periodically review this Privacy Policy so that you will know of any changes or updates.

Contacting EC Dicken

If you have any questions about this Privacy Policy, our information practices, to change your personal information, or in regards to your dealings with EC Dicken, give us a shout at info@ecdicken.com

Our Address:
EC Dicken, Inc.
1025 N. Stemmons Freeway, Suite 260
Dallas, TX 75207
United States